Organizational Culture and Emotionality in Knowledge-Intensive Organizations in Health:  A Systematic Literature Review

Michelle de Andrade Souza Diniz Salles; Fernando Victor Cavalcante; Camilla de Sousa Pereira-Guizzo; Beatriz Quiroz Villardi

doi:10.34178/jbth.v6i4.339

Michelle de Andrade Souza Diniz Salles
Fernando Victor Cavalcante
Camilla de Sousa Pereira-Guizzo
Beatriz Quiroz Villardi

DOI: https://doi.org/10.34178/jbth.v6i4.339

Keywords: Knowledge-Intensive Organizations, Organizational Culture, Emotionality, PRISMA-ScR

Abstract

This study aims to characterize the knowledge about how emotionality is approached in the context of knowledge-intensive organizations (KIO) organizational culture using the PRISMA – ScR methodology). A search for studies published between 2017 and 2021 was carried out in the ScienceDirect, Google Scholar, and Scielo databases after evaluations of 6 articles were identified. The results revealed a tendency towards horizontalizing structures and how organizational culture guides the sense of reality. It was concluded that the relationship between KIO organizational culture and emotionality is still little explored. However, we observed in the articles the importance of leadership in conducting KIOs and how the leader can influence the construction of organizational culture.